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Our mission is to ignite STEM careers in children who will grow up to make extraordinary impacts in the world.  We invite children, parents, and friends of all ages to explore Science, Technology, Engineering, and Mathematics (STEM) in a restaurant-like environment filled with fun, unexpected, all-sensory-provoking, learning experiences.  Within our unique and unprecedented platform, we believe children who make mistakes while attempting their experiments and projects should be celebrated (since making a mistake is when we learn the most!).  We also believe laughter is a great elixir for learning.   Our hope is to inspire every generation (even parents and grandparents) to take a real interest in the STEM around us, and most importantly, connect the dots to STEM careers.  The way we do that - HIRE GREAT PEOPLE!

Lab Assistant
(aka - Waitress/Waiter)

Location: 

Lewes, DE 

General Information
The Great STEMporium is a restaurant, but we don’t serve food!!!  We serve STEM projects and experiments to kids and families.  Our “Junior Lab Assistant” position has many similarities to a waiter/waitress job role with one GIANT exception – we feed the mind, not the tummy! So instead of being asked if the sauce is spicy, you may be asked things like - can you show me how this volcano works or can I get a side of moon rocks with my robot arm?  No worries.  We'll teach you everything you need to know about being a Lab Assistant at The Great STEMporium.
Job Brief

We are looking for a high-energy Lab Assistants to take orders and deliver cool STEM projects and experiments to our customers while keeping a constant eye on safety needs.

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Lab Assistants uplift the experience for customers. We are looking for people who will have the patience, personality and perseverance to thrive in this role.

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Lab Assistant responsibilities include greeting and serving customers, providing detailed information on menus, helping customers solve problems/challenges with their experiments and collecting the bill.  In addition, you’ll be expertly trained to deliver 45 to 90-minute event/party workshops to our guests in who book event rooms with us.  To be a successful Lab Assistant, you should be polite with our customers and make sure they enjoy their time with us. You should also be a team player and be able to effectively communicate with our “Kitchen Staff” to make sure orders are accurate and delivered promptly.

  

Responsibilities

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  • Recite daily specials, make suggestions and provide detailed menu information when asked

  • Up-sell additional products when appropriate

  • Take accurate orders using a POS ordering software

  • Communicate order details to the Kitchen Staff

  • Serve projects and experiments according to The Great STEMporium protocols

  • ​Receive training on and deliver prepared workshops to customers in our event/party rooms

  • Check experiments for cleanliness and presentation and report any problems

  • Maintain a tidy Lab area

  • Deliver checks and collect bill payments

  • Carry finished projects/experiments to kitchen for cleaning and reuse

  • Follow all relevant safety rules and protocols

  • Provide excellent customer service to guests

  • Help The Great STEMporium owners identify issues with “menu items” and generate ideas for new “menu items”

Requirements

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  • Passionate about learning, teaching, kids, and STEM!

  • Attentiveness and patience with customers – especially children and their parents/aunts/uncles/grandparents

  • Excellent verbal and presentation skills

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skills

  • Team spirit

  • Basic foundational STEM skills (e.g. curiosity, observation, theorizing, basic math skills, rudimentary robotics, common scientific terminology, etc)

  • Availability to work in shifts as needed – scheduling accommodations can be made around school obligations

  • High school GPA 3.0+ and at least a senior in high school

  • Proven work experience as a Waiter or Waitress a plus, but not required

  • Hands-on experience with cash register and ordering information system a plus, but not required

HOW TO APPLY

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Submit your information to us via email at Info@GreatSTEM.com

 

To be considered for a GREAT job at The Great STEMporium, we require an application (or resume) and one great story about how you failed at a STEM experiment and what that mistake taught you.

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